Mission and Values

At Clasen Quality Coatings, we pride ourselves on living out the guiding principles and aims of our Mission Statement and Values every day.

CQC Mission Statement

Be the preferred supplier of confectionery coatings and chocolate through operational excellence. Leverage our highly skilled organization to drive superior customer service, flexibility, and innovative new products that will generate profitable, sustainable growth.

CQC Values

Integrity: With every decision made, we want to ensure we are always ‘doing the right thing.’ We maintain a strict adherence to honesty, ethics, and equality.

Commitment: We are driven by our commitment to our customers, our employees, and the community. We have committed to meeting and surpassing our customers’ expectations to develop a partnership based on trust.

Respect: We value the relationships with our customers, suppliers, and employees and hold them in the highest regard. Our goal is to always act in the same way that we would want to be treated.

Flexibility: We foster a culture that supports nimbleness and timely decision making to meet our customers’ ever-changing demands. We learn from our mistakes to support continuous improvement.

Operational Excellence – Our Commitment to You

At Clasen Quality Coatings, “Operational Excellence” is our ongoing goal. To us, this means working each day, at every level of the business to ensure on-time delivery to our customers, produce high-quality products and to add value to every transaction we are a part of. When the goal is Operational Excellence, you can count on us to supply your needs.